Terms and Conditions

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Terms & Conditions

Last Updated: August 9, 2026

Welcome to Saholat Bazar. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Saholat Bazar

Saholat Bazar is an online shopping platform offering a variety of products, including fashion, beauty, personal-care products, home gadgets, gifts, jewelry, nightwear, cosmetics, and other products listed on our website.

These Terms & Conditions apply to all visitors, customers, and users of our website.

2. Acceptance of Terms

By using this website, you confirm that:

  • You have read and understood these Terms & Conditions.

  • You agree to comply with these terms.

  • The information you provide while placing an order is accurate and complete.

  • You are legally capable of entering into a purchase agreement.

If you do not agree with any part of these terms, please do not use our website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, specifications, and other information displayed on our website are accurate.

However:

  • Actual product colors may vary slightly depending on your device or screen settings.

  • Product packaging may differ from the images shown on the website.

  • Minor variations in size, design, color, or appearance may occur.

  • Product availability may change without prior notice.

We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Prices

All product prices displayed on the website are subject to change without prior notice.

The applicable price will generally be the price displayed at the time the order is placed. If an obvious pricing or listing error occurs, Saholat Bazar reserves the right to cancel the affected order and provide an appropriate resolution.

Delivery charges, where applicable, may be added separately during checkout.

5. Orders

When you place an order, you are making a request to purchase the selected products.

An order is considered accepted only after Saholat Bazar confirms the order.

We reserve the right to:

  • Accept or decline an order.

  • Cancel an order due to product unavailability.

  • Cancel an order because of incorrect pricing or product information.

  • Limit quantities of certain products.

  • Cancel orders that appear fraudulent or suspicious.

  • Contact the customer to verify order details.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

6. Customer Information

Customers are responsible for providing accurate information, including:

  • Full name

  • Correct delivery address

  • Active phone number

  • Email address, where applicable

  • Correct product size, color, or variant

Saholat Bazar will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Order Confirmation

After placing an order, you may receive an order confirmation through available communication channels such as phone call, SMS, WhatsApp, or email.

We may contact you to verify your order before dispatch.

Failure to respond to order verification requests may result in the order being delayed or cancelled.

8. Payment

We may offer different payment methods depending on product and location, including Cash on Delivery and other available payment methods.

Customers agree to provide accurate payment information when using an online payment method.

Saholat Bazar reserves the right to refuse or cancel transactions that appear unauthorized, fraudulent, or suspicious.

9. Delivery

We aim to deliver orders within the estimated delivery time displayed or communicated to the customer.

Delivery times may vary due to:

  • Customer location

  • Courier delays

  • Weather conditions

  • Public holidays

  • Unexpected logistical issues

  • Incorrect customer information

  • Unsuccessful delivery attempts

Delivery estimates are not guaranteed unless specifically stated otherwise.

Customers should provide a valid phone number and remain available to receive their order.

10. Delivery Attempts

If a courier is unable to deliver an order because the customer is unavailable, unreachable, or has provided an incorrect address, additional delivery attempts or charges may apply.

Repeatedly refusing or failing to receive Cash on Delivery orders may result in restrictions on future Cash on Delivery purchases.

11. Inspection at Delivery

Customers are encouraged to inspect the package and product condition upon receiving the order.

If the package appears damaged, opened, or tampered with, please report the issue to Saholat Bazar as soon as possible and provide supporting photographs or other evidence where requested.

12. Returns and Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Certain products may not be eligible for return or exchange due to hygiene, health, personal-use, or product-specific reasons.

Customers should review the applicable return conditions before placing an order.

Products must generally be returned in the condition required by our Return & Refund Policy, including original packaging, tags, accessories, and other included items where applicable.

13. Refunds

Where a refund is approved, it will be processed according to our Return & Refund Policy and the applicable payment method.

Refund processing times may vary depending on the payment method and financial institution.

Shipping or delivery charges may be non-refundable unless otherwise stated or required by applicable law.

14. Personal-Care and Hygiene Products

For hygiene and safety reasons, certain personal-care, intimate, undergarment, beauty, cosmetic, and similar products may be non-returnable or non-exchangeable once delivered, opened, used, or removed from their original packaging.

Please check the individual product's return eligibility before ordering.

15. Promotions and Discounts

Saholat Bazar may offer discounts, promotional codes, special offers, bundles, or other promotional campaigns.

Promotions may:

  • Have specific validity periods.

  • Apply only to selected products.

  • Have minimum purchase requirements.

  • Be subject to quantity limitations.

  • Not be combined with other offers.

We reserve the right to modify or cancel promotional offers where appropriate.

16. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activities carried out through your account.

If you believe your account has been accessed without authorization, please contact Saholat Bazar promptly.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.

17. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with website security or functionality.

  • Copy or reproduce website content without permission.

  • Upload malicious software or harmful code.

  • Use automated systems to abuse or overload the website.

  • Submit false, misleading, or fraudulent information.

18. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Website design

  • Videos

  • Promotional materials

may be owned by or licensed to Saholat Bazar and may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

19. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, hosting providers, analytics services, and other service providers.

Your use of third-party services may be subject to their respective terms and policies.

Saholat Bazar is not responsible for independent third-party services outside our reasonable control.

20. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, technical problems, updates, or circumstances beyond our control.

21. Limitation of Liability

To the extent permitted by applicable law, Saholat Bazar will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products.

Our liability regarding a purchased product will generally be limited to the remedies available under our applicable policies and applicable law.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded.

22. Changes to These Terms

Saholat Bazar reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when posted on this page unless otherwise stated.

Customers are encouraged to review this page periodically.

23. Privacy

Your use of our website may involve the collection and processing of certain personal information.

Please review our Privacy Policy for information about how we collect, use, store, and protect customer information.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan, subject to any mandatory rights and protections available to consumers under applicable law.

25. Contact Us

If you have any questions regarding these Terms & Conditions, orders, returns, payments, or other matters, please contact Saholat Bazar through the contact information provided on our website.

Saholat Bazar
Online Shopping Store
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
Website: [Your Website Address]

Important Notice

By placing an order with Saholat Bazar, you acknowledge that you have read and agreed to these Terms & Conditions, along with our applicable Privacy Policy, Shipping Policy, and Return & Refund Policy.